来源:投诉作者:偶贞韵 时间:2021-12-25 07:31:18浏览144次
如何投诉货物缺失问题?
(Source:百度翻译互助吧)
(answeredby:alexcwlin;editedby:AdamLam)
我在美国的网站购买了10瓶护肤品,实际只收到了9瓶。
这个英文应该怎么表达呢?
Original:
Towhommayitconcerned,
I'veplacedanorderNo.XXXof10itemsonyourwebsite.Uponacarefulexamination,IfoundthatXXAcidwasnotincludedinmypacket.Ihopeyoucansendthemisseditemtomeassoonaspossible.
Thankyouforyourcooperation.
XXX
Oct10,2018
Recommended:
October10,2018
(ViaEmal:xyzcompany@hotdog.com)
XYZCompany
ShipmentDepartment
(Address)
DearSirs/Madams:
Re:Invoice#CX21083
OnOctober1,2018Iplacedanorderfor10itemsonyourwebsiteforatotalofUS$120.00.
Ipaidthepurchasebycreditcardandyousubsequentlysentmeaninvoicereferredtoas#CX21083.
IreceivedtheshipmenttodayonOctober10,2018.UponcomparisonoftheitemsreceivedagainstthelistofitemsIpurchased,Ifoundthat1item(XXAcid)wasmissingintheshipmentpackage.
Pleasesendmethemissingitemassoonaspossible.
Thankyouinadvanceforyourcooperationinthematter.
Yourstruly,
BambiLu.
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那天,翻了翻档案,看到了下面一封短信。这是回应对方几百页的文件,对方彻底拒绝承认责任。对方所谓的证人窜通一气,很明显提供伪证。我有我的证人,一个很有正义感的小女孩叫AMY(译为:艾米)。但我想玩玩游戏,在不用她的证词下,把对方给灭了。所以,写了下面的一封信。两个月后。。。赢了(参见这封信下面的第二封信)!谁叫咱是中国人呢,干事还有干不成的!就因是中国人,一定要从点点滴滴开始来正我民族之名,争我民族之气。
01Februaryxxxx
DearMrxxxx,
Re:yourreference:xxxx
Iwritetoaskyouthefollowingquestionswithrespecttoyour
letterdatedon31Januaryxxxx:
1.Youstatedthat“thereasonforyourincidentwasyourrushingtryingtoexitthestore,andnotallowingthedoorstoopen.”Whatwasthebasisofyourstatement?DidyouinspecttheCCTVfootage?
2.ACCIDENTREPORTstated,“walkedintodoorbeforeitopened,asheseem(sic)tobeinaRush”.Hadthestaffinfactseenwhathestated?Then,whatwasthebasisoftheabovestatement?
3.Thesamestaffstatedthat“hethenrushedquicklyoutofthestorethroughtheworkingautomaticexitdoor.”Whydidn’tIwalkintotheautomaticdoorthistimeeventhoughI“rushedquicklyoutofthestore”?Itisselfevident,isn’tit,thatitwasbecause,assaidbythestaff,theautomaticexitdoorwas“working”whereasatthetimeoftheaccidentthedoorwasnotworking.
4.Youstatedthat“ontheincidentdateinquestion,therewasnothingwrongwiththedoors”.Whatwasthebasisofyourstatement?DidyouinspecttheCCTVfootage?
5.Wasthereanymarkormarksontheautomaticdooralertinganyreasonablepersontotheexistenceofthedoor?
6.Inthefourthparagraphofyourletter,youtalkedaboutthestatementsofso-calledwitnessesregardingtheeventsurroundingthefillingoutoftheformaftertheaccident.Whatledyoutofullyrelyontheirstatementswithouthearingthestoryofmyside?Furthermore,youstatedthatthedoorswereinspectedaftertheaccidentandnoissueswerefound.Indeed,iseitherofthemrelevant?Andindeedwhydidyoutalkaboutirrelevantmattersincomingtoyourconclusionregardingtheliabilityofthestorefortheaccident?
Asfraudisaseriousissuewithlegalconsequence,Iwouldthereforeaskyoutomakeyourresponsecarefullytotheabovequestions.
Sincerely,
DLiu(Dr)
对方的回复:
Sent:
Tuesday,April4,xxxx
To:
'demingliu'
Subject:
Ourreference:xxxx
DearDrLiu,
GoodMorning
Werefertotheaboveandconfirmthatwehaveconcludedouradditionalinvestigationsintoyourclaim.Icanadvisethatliabilityisacceptedonbehalfofourclient,andweshallbelookingtoprogressyourclaimtowardssettlement…
Kindregards,
xxxx
ClaimsExecutive